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Data isn’t just being collected from your phone. It’s being used to score you.


The result: automated decisions, based on each consumer’s unique score, that are, as a practical matter, irreversible.

We petitioned the Federal Trade Commission to investigate and regulate surveillance scoring. The commission’s response? A blog post urging the firms that develop and apply scores to regulate themselves.

That’s because the entire process – the scores themselves, as well as the data upon which they are based – is concealed from us. It is mostly impossible to know when one has become the casualty of a score, let alone whether a score is inaccurate, outdated or the product of biased or discriminatory code programmed by a faceless software engineer. There is no appeal.

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